If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

SurfSpot is a cloud-based SaaS platform and associated devices for Venue owners and Transport providers. SurfSpot helps our partners to turn their internet connections to secure Media/Wi-Fi hotspots. The customers can sign-in via SMS and their preferred social network websites such as Facebook and Twitter.

Statistics show that more than 500 million Indian consumers use smartphones with WiFi capabilities.By providing WiFi services using SurfSpot you will be able to capture details of your customers and with their permission, promote your business to all their online friends. You will gain valuable insights around physical spaces and will be able to promote your business like never before!

Our WiFi Internet Solution requires a working, active Internet connection. We also provide distributed offline WiFi Media streaming solutions which can be used without a live Internet connection.

Yes, through our cloud-based dashboard you have access to detailed analytics of your venue and visitors. Depending on the devices and platforms you have chosen, you will be able to view reports and/or use integrated marketing tools.

Yes, you can use SurfSpot at unlimited number of locations. You can also view reports and data for your locations as a whole, or individually.

You can install SurfSpot solutions onto your own router if you have equipment that is compatible, and feel comfortable with router firmware update.

We also provide installation and configuration support.